Wednesday, July 2, 2014

“Ah, all things come to those who wait.” — Violet Fane

Especially if you wait, and wait, and wait, and then complain, and complain, and post on Facebook and Google+ about the problems we were having with DHL.  However, today, almost a month after its promised delivery date, Karen and John picked up our package at the DHL office in Mwanza.  The picture at the right is of the box that caused so much distress and unhappiness for my beloved wife.  Everything was there, including a number of pictures we had had to leave behind—memories from her childhood, my childhood, our marriage, the formation of our family (and some pictures of Karen with several of her old boyfriends).  We will post some of them on PicasaWeb later this week.  I am wearing my slippers designed for hurting feet and they do feel better.  John had a 35mm camera in the package that still had film in it from many years past.  Karen had a lot of supplies for our schools in it as well.  She sent it on May 30th and was promised we would have it in Mwanza by June 5th.  Sadly, the folks at DHL in Dar Es Salaam held it there from June 2nd to July 1st even though the packing slip said to send it on to Mwanza.  At one point we were told Karen would have to fly to Dar Es Salaam and produce her passport for it to be shipped to Mwanza which would have added another $2,000 to the cost.  Turns out that wasn’t true.  We don’t know what complaint, or whose ultimately caused them to do what they should have done a month ago, but we are happy that we finally got that on which Karen had spent so much time, money, and tears.  To this day, we have only failed to get two packages mailed in the U.S. over nine years, and we have gotten six to eight packages a year over that time, so not too bad.  I believe the problem is with the DHL employees and customs officials in Dar Es Salaam because we have had trouble with them just six months ago when Karen and I were in Dar Es Salaam for me to get my passport renewed at the U.S. Embassy.  The total cost may have been high, but just a few of the pictures and the memories they evoked made it all worth while.  Thanks to all who worried and complained with us. 
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